Privacy Policy

Midwood Doors & Millwork LLC ("Midwood Doors", "we", "our", or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit midwooddoors.pro, contact us, request a quote, place an order, join a program, or communicate with our team.

Information We Collect

We may collect contact information such as your name, company name, email address, phone number, billing or delivery address, and project location. We may also collect project details, door and hardware specifications, quote requests, order history, appointment details, payment-related information, and messages you send to us.

When you use our website, we may collect technical information such as IP address, browser type, device information, pages viewed, referring pages, approximate location, and website interaction data through logs, cookies, and similar technologies.

How We Use Information

We use information to respond to inquiries, prepare estimates, process and manage orders, coordinate appointments and deliveries, provide customer support, administer membership or rebate requests, maintain business records, improve our website, prevent misuse, and comply with legal obligations.

With your permission where required, we may use website data to measure performance, understand customer interest, and improve advertising campaigns.

SMS and Mobile Information

If you provide your mobile phone number and opt in to receive SMS messages, we may send text messages related to your inquiry, quote, order, appointment, delivery, membership request, or customer support issue. Message frequency varies based on your interactions with us.

Mobile opt-in data, SMS consent records, and mobile numbers will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. We may share mobile information with service providers only as needed to deliver SMS messages, operate our communication systems, or comply with law.

You may reply STOP to opt out of SMS messages and HELP for help. Consent to receive SMS messages is not a condition of purchase.

Cookies, Analytics, and Advertising

We use essential cookies and similar technologies to operate the website. With your consent where required, we may use analytics and advertising cookies to understand site performance, measure campaigns, and show or measure relevant advertising. You can manage cookie choices through the cookie banner or the Cookie Settings link in the footer. More information is available in our Cookie Policy.

How We Share Information

We do not sell personal information. We may share information with vendors and service providers who help us operate our business, including website hosting, communications, customer support, order fulfillment, delivery, payment processing, analytics, advertising measurement, accounting, and legal services.

We may disclose information if required by law, to protect our rights, to prevent fraud or security issues, or in connection with a business transaction such as a merger, acquisition, or sale of assets.

Data Retention

We retain information for as long as reasonably necessary to provide services, manage our business, keep records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary based on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. No website, network, or storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request access, correction, or deletion of your information where applicable. You may opt out of SMS messages by replying STOP. You may manage non-essential cookies through the Cookie Settings link in the footer.

Contact Us

Midwood Doors & Millwork LLC

4907 First Ave, Brooklyn, NY 11232

Phone: (718) 788-13-99

Email: info@midwooddoors.com